Impressario Casino Withdrawals

After logging in, choose an available withdrawal method and the amount in the cashier. You can withdraw your available real-money balance. The payment account must belong to you; bonus winnings are also subject to the terms of your promotion. Deposits must first be wagered at least once.

We process the request within one calendar day when all required documents have been provided. Additional checks may extend the processing time. The time it then takes for the money to be credited depends on your payment method.

No. The 15-minute service is available to high rollers who meet the required total deposit threshold. From 23:00 to 05:59 UTC, requests are placed in the queue and processed from 06:00 UTC. Required checks and the time taken by your payment provider to credit the money may add further delays.

For EUR, the standard minimum is €20. Different minimums may apply to individual payment methods. For bank transfers, the minimum is €250 outside the EU and €30 within the EU, or the equivalent in another currency. Exceptions may apply to higher VIP tiers.

For EUR, the maximum is €2 500 per withdrawal and per day, €5 000 per week and €20 000 per month. Other account currencies have their own limits. Larger winnings may be paid in instalments.

A pending request may still be under review or waiting for required documents. The overnight queue may also affect VIP service requests. Our support team can tell you the specific reason for your request.

We may ask for proof of identity, proof of address or documents showing the source of your funds. This may also be required after your first withdrawal. If we need documents for your request, we approve the withdrawal after successful verification.

You can withdraw available real-money funds before completing the bonus terms; your bonus balance will then be forfeited. The terms of the relevant promotion apply to withdrawals of bonus winnings.

We may charge processing fees, which are shown when you make your withdrawal request. Your payment provider may also charge its own fees.

We cannot guarantee withdrawals in CHF or via TWINT or PostFinance. The currencies and methods available to you depend on your account and country of residence. Our support team can help with questions about withdrawals from Switzerland.

No. You may only use payment methods that legally belong to you. We generally pay withdrawals to the same account used for your deposit.

A real-money deposit of at least €10 is required before withdrawing winnings from free promotions. The minimum may vary by deposit method. The wagering requirements, deadlines and withdrawal limits of the relevant promotion also apply.